The normal dispatch time is within 7 working days but we will assure that product is dispatched as soon as possible from the warehouse.
Tracking details of each shipment will be sent across via email. For registered users tracking details can also be found in the orders section.
Delivery time will differ based on your given address. An estimated delivery time is usually between 7-10 working days. Delivery time will be shown in the tracking details.
We ship the products using the best courier companies but there might be a delay from the courier partner which is not under our control. Order cancellations will not be accepted due to this delay.
Please make sure you record a video while unboxing the parcel. This will be necessary to report transit damage or missing/faulty product.
Always click an unedited unboxing video while opening the box and taking out the product.
Aerostar Helmets is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities
Aerostar Helmets is in no way responsible for any damage to the order while in transit to the buyer.
In case a customer wishes to cancel the order before it is shipped, 5% deduction towards processing fees will be applied. Once an order is shipped, cancellation of the order is not possible.
Exchange/Return Policy
Currently, we don’t offer any exchange/return of our products.
